Gizlilik politikası

At Freshscarfs, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with us—whether online or in-store.

This policy is designed to comply with global data protection regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable laws.

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1. Personal Data We Collect

We may collect the following categories of personal data:

• Identification Information: Name, email address, phone number, shipping and billing address

• Account Details: Username, communication preferences, order history

• Payment Information: Cardholder name, partial credit/debit card details (processed securely via third-party providers)

• Device & Browsing Data: IP address, device ID, browser type, operating system, and site activity

• Marketing Preferences: Your communication choices, interests, and interactions with our emails and ads

• User-Generated Content: Product reviews, survey responses, social media mentions

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2. Why We Collect Your Data

We collect and use your data for the following purposes:

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3. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the data we hold about you

• Correction: Ask us to update or correct inaccurate data

• Deletion: Request deletion of your personal data

• Portability: Receive your data in a structured, machine-readable format

• Objection: Opt out of certain data uses, including marketing

• Withdraw Consent: Revoke consent at any time without affecting prior processing

To exercise these rights, contact us at support@freshscarfs.co

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4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Enable essential site functionality

• Analyze site traffic and usage patterns

• Personalize content and ads

You can manage cookie preferences via your browser settings or our [Cookie Settings] link in the footer of our website.

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5. Sharing with Third Parties

We do not sell your personal data. However, we may share it with:

• Service Providers: Payment processors, shipping partners, analytics and email platforms

• Legal Authorities: When required by law or to protect our rights

• Affiliated Entities: Within our corporate group, if applicable

All third parties are required to maintain the confidentiality and security of your data.

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6. International Transfers

Your data may be processed in countries outside your residence, including the EU, the United States, and other regions. Where required, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) to ensure an adequate level of protection.

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7. Data Retention and Security

We retain your personal data only as long as necessary for the purposes described. We use industry-standard measures to protect your information, including:

• SSL encryption

• Secure servers

• Restricted data access

Despite our efforts, no system is 100% secure. We encourage you to use strong passwords and protect your login credentials.

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8. Children’s Privacy

Our services are intended for individuals aged 16 and over. We do not knowingly collect personal data from children under this age. If you believe a child has submitted data to us, please contact us immediately at support@freshscarfs.co

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out:

Email: support@freshscarfs.co
Address: Berlin, Germany
Customer Service Hours: Monday to Friday from 10:00 to 18:00 [UTC+03:00]